CDR Associates Organizational Dispute Resolution Systems

Organizational Dispute Resolution Systems Experience

Levi Strauss and Company - Assisted in the design, conducted capacity building training, and consulted on the implementation of an innovative four-step employee dispute resolution system that utilized internal coaching and mediation procedures.

Royal Canadian Mounted Police - Conducted multiple collaborative dispute systems design "workshops" where up to twenty-five representatives of management and labor designed new personnel dispute resolution systems for this national police agency.

United Airlines - Assisted in the design and implementation of a national employee dispute resolution system, trained internal cadres of facilitators to help resolve conflicts, and trained over 1000 mid-level managers and line supervisors from customer service, maintenance, baggage handling, and cabin appearance in conflict management procedures and skills.

U.S. Department of Interior (DOI) - Consulted on the design and implementation of national employee dispute resolution systems for DOI agencies, and trained internal cadres of mediators for the U.S. Bureau of Indian Affairs, Bureau of Land Management, Bureau of Reclamation, Fish and Wildlife Service, Minerals Management Service, and Park Service.