CHRISTOPHER W. MOORE, PH.D.
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PUBLICATIONS |
Public Disputes, Natural Resource and the Environmental Conflict Management - "The Practice of Cooperative Environmental Conflict Resolution in Developing Countries", in Environmental Conflict Resolution, Christopher Napier (ed), London, U.K: Cameron May, 1998; "Mediating environmental enforcement and compliance issues", in Lessons Learned in Environmental Mediation: Practical Experiences in North and South, G. Martin and W. Hammacher (eds), Geneva, Switzerland: International Academy of the Environment, 1997; "Developing Appropriate Environmental Conflict Management Procedures in Indonesia," (co-author) Cultural Survival Quarterly, Fall 1995; and "Utilizing Negotiations to Resolve Complex Environmental Disputes", in Managing Water-Related Conflicts: The engineer's role, W. Viessman and E. Smerdon (eds), New York, NY: American Society of Civil Engineers, 1989. Collaborative Decision Making and Dispute Systems Design in Organizations - "State of the Art in Dispute Resolution: Overcoming Past History to Negotiate New Relationships", Kingston, Ontario: Queens University, Industrial Relations Centre, 2001; "Collaborative Problem Solving Within Organizations", (co-author), The Consensus Building Handbook Susskind, McKearnan and Thomas-Larner, (eds) , Sage Publications, Thousand Oaks,1999; and Dispute Systems Design (CDR Associates, 1994). Intercultural Conflict Management - "Training Negotiators to Work Effectively Across Cultures", Washington, D.C.: U.S. Institute of Peace, 2001; "Mapping Cultures: Strategies for effective intercultural negotiations." (co-author) Track Two, July 1999, Volume 8, number 1. Cape Town, South Africa; "Developing Democratic Decision-Making and Dispute Resolution Procedures Abroad" (co-author), in Mediation Quarterly, Vol. 10, No. 3, Spring 1993; and "Have Process Will Travel: Reflections on Democratic Decision Making and Conflict Management Practice Abroad," in Forum (National Institute for Dispute Resolution), Winter 1993. Ethno-Political and Religious Conflict Management - Developing and Sustaining Conflict Management Systems as Instruments of Governance, (co-author), Boulder, Colorado: CDR Associates and the United Nations, 2001; "Developing a Village-Level System for Resolving Religious Conflict: the Wayame Experience in Ambon, Indonesia", Boulder, Colorado: CDR Associates, 2001; Reaching for Peace: Lessons learned from Mott Foundation's conflict resolution grantmaking 1989-1998, (co-author), Flint, Michigan: the Charles Stewart Mott Foundation, 1999; "Implementing peace accords on the ground", Track II, Vol. 2, No. 2, 1993; and "Dispute Systems Design: A pragmatic approach for the development of procedures and structures to manage ethnic and political conflicts", Pacifica Review, Vol. 6, No. 2, May 1993. Community Conflict Management - Resource Manual for a Living Revolution (Philadelphia, PA: 1976).
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EDUCATION |
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ENVIRONMENTAL AND PUBLIC POLICY EXPERIENCE |
Collaborative Resource Management in the Missouri River Basin – U.S. Army Corps of Engineers, U.S. Fish and Wildlife Service, U.S. Environmental Protection Agency, and the University of Michigan School of Natural Resources and Environment. Assisted in the design of this state-of-the-art program on convening and conducting collaboratives, which involve multiple and diverse stakeholders in addressing pressing environmental issues and resolving natural resource disputes. Also conducted modules on convening processes, collaborative strategy design and clinics on problems, and solutions to problems, which parties starting such initiatives are likely to encounter. Participants included representatives from the Mni Sose Intertribal Water Rights Coalition, the Fort Peck Tribes, the Three Affiliated Tribes, Ponca Tribe, Winnebago Tribe, Rosebud Sioux Tribe, and multiple Federal and State land and water resource management agencies
Platte River Cooperative Agreement - Interstate and Interagency Settlement Negotiations concerning Implementation of the Cooperative Agreement on the Platte River (1999-Present). Currently mediating a dispute concerning the provision of water for habitat protection for four endangered species on the Platte River. Parties include: the States of Colorado, Nebraska, and Wyoming, US Bureau of Reclamation, US Fish and Wildlife Service, and local irrigators and power generators.
Texas Water Development Board, Texas Parks and Wildlife Department and Texas Environmental Quality Commission (2004). Conducted a situation assessment on the feasibility of convening a stakeholder group to provide input and make recommendations concerning an update of the state's Galveston Bay and Estuary Studies. The studies model freshwater inflows from the Trinity and San Jacinto Rivers into Galveston Bay. Inflows are considered to be important for the ecological health and economic viability of the bay as a major source of sport and commercial fish and shellfish. Conducted this project as part of a team from the Center for Public Policy Dispute Resolution of the University of Texas. U.S. Department of the Navy, Camp Pendleton Marine Base; U.S. Bureau of Reclamation; and Fallbrook Public Utility District, California (2004). Conducted a situation assessment on the feasibility of initiating settlement negotiations concerning a thirty-year law suit over water rights, allocation and cost-sharing for a water facility on the Santa Margarita River in California. Consulted with parties on procedures to develop a joint facility that would settle the law suit. Crisis Management Project, U.S. Bureau of Reclamation (2002-2004). Designed and conducted a number of workshops and interventions to prepare leaders of this agency to handle potential crises. Focus of the workshops have been on dam, reservoir and canal safety; managing drought related shortages; conflicts over water allocation between diverse users; and Tribal Trust and Endangered Species Act requirements. Workshops involve understanding crises, development of crisis management teams, designing crisis management plans, and working with the media and law enforcement agencies. Palestinian Occupied Territories - United Nations Environmental Programme and Officials of the Palestinian Environmental Authority - Amman, Jordan (2003). Dr. Moore presented a training seminar and coaching session for officials from the Palestinian Environmental Authority working on waste water, solid waste, hazardous waste and other environmental issues to prepare them for bi-lateral negotiations with the Government of Israel. The workshop involved 10 officials, and observers from the Government of Jordan and the UN Environmental Programme. El Dorado County - Growth Management Initiative (2000-2001). Conducted a situation assessment, consulted with the Board of Supervisors and Planning Department staff, and proposed a series of strategies to address a number of highly contentious growth management issues in this rapidly growing community in Northern California county. Issues involved included conflicts over transportation, water, protection of endangered species, targeted areas for development, development of a master plan, and procedures for making policy decisions. Facilitated a Board of Supervisors Retreat where elected officials developed successful strategies to address growth management issues. American River Water Contract and Environmental Impact Statement Negotiations, U.S. Bureau of Reclamation, the City and County of Sacramento, California, and East Bay Municipal Utility District (2000). Conducted a situation assessment of a deeply entrenched water and environmental protection conflict dispute in Northern California that helped bring concerned parties to the negotiating table. Subsequently, designed and facilitated six months of multiparty meetings concerning the development of a Supplemental Environmental Impact Statement on use of American River water, protection of the environment, preservation of recreational amenities, and meeting municipal water needs in the San Francisco Bay area. The success of the meetings enabled key political decision-makers at local and national levels to reach a final agreement, and resolve decades-long water conflicts in California's Central Valley and Bay Delta. The Council for Development and Reconstruction (CDR) and U.S. Agency for International Development, Fostering Resolution of Water Resources Disputes (FORWARD) Project (1999). Dr. Moore has been asked by the Lebanese government agency that oversees all plans for infrastructure development and USAID to conduct a situation assessment and develop procedures for the resolution of three water disputes in the Bekaa Valley. The conflicts involve strategies for raising the water level of a lake, re-opening a water conveyance system between two communities, and cost allocations for the construction of a water treatment plant to improve water quality for downstream users. Fostering Resolution of Water Disputes Project (FORWARD), the Jordan Valley Authority (JVA) and the U.S. Agency for International Development (1999). Dr. Moore designed and facilitated a multi-day collaborative planning and team building workshop for FORWARD staff consulting with the Jordan Valley Authority to design and implement a new financial accounting system. The workshop included a strategy design session to involve JVA senior and mid-level managers, as well as agency technicians, in the design and implementation of the new system to better manage water in the Jordan Valley. LEAD International, Portsmouth, New Hampshire (1999). Conducted intensive on International Negotiations, Mediation and Sustainable Development for one hundred and fifty leaders from over ten nations. Participants were Fellows in the LEAD International Programme. The seminar focused on strategies for effective multiparty negotiations in a multicultural context. Participants learned a variety of approaches to joint problem solving and how these methods might be modified or adapted when negotiating with specific national groups or cultures. New Jersey Department of Transportation and Washington Township (1999). Co-facilitated a two-day meeting between state officials and local government (elected officials and staff) to build consensus, arrive at general principles and formalize agreements on how a town center could be integrated into the State Department of Transportation's Master Plan. The meeting was designed to be a model for future planning activities and negotiations between the state and townships. Egyptian Ministry of Housing, New Communities and Public Utilities, and the U.S. Agency for International Development, Cairo, Egypt (1998). Dr. Moore is co-lead on a situation assessment and convening process for the FORWARD Project (Fostering Resolution of Water Resources Disputes), that is assisting the Government of Egypt to develop a collaborative process to reform the national water and wastewater sector, and create new implementable consensus-based policies. The proposed process will involve participation from ministries, governorates, and local utilities. U.S. Environmental Protection Agency, Common Sense Initiative, Washington, DC (1994-1999). Designer and facilitator for this national federal initiative of government, industry, and public interest groups to develop innovative procedures for the electronics industry that are cleaner, cheaper, and smarter and meet or better current regulatory standards. Issues being discussed include: regulatory reform; life-cycle product management; pollution prevention; innovative permitting, reporting and record keeping procedures; environmental technologies; and community/labor involvement in environmental management. Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) GmbH, Pilot Program on Institutional Development in Environment (PVI) Project (1995 to August, 1999). This German technical assistance and development agency has implemented a series of dispute resolution initiatives and training projects to address contentious development issues. Dr. Moore has conducted a series of lectures, five-day seminars and skill-building sessions in Bonn, Germany and Harare, Zimbabwe, for GTZ's international project managers from Africa, Asia, and Latin America. The seminars have focused on applications of dispute resolution procedures to address environmental issues related to air quality, habitat protection, management of parks and game reserves, and water issues. Canadian National Roundtables-LEAD Canada (1995-May, 1997). Dr. Moore is a permanent faculty member for this project of the Canadian National Roundtables, a national government agency which promotes consensus building on environmental issues, LEAD Canada prepares mid-level leaders and managers from the corporate, public, and public interest sectors to be leaders in sustainable development initiatives and dialogues. Dr. Moore conducts a multi-day seminar on Negotiating and Mediating Environmental Disputes for the Fellows in this program, and prepares them to participate in the annual International Lead Conference attended by over 150 international leaders from eight of the largest countries in Asia, Latin America, Africa, Europe and North America. The Association of German Mediators (1997). Gave presentations and participated in a consultation with members of this association. The foci of the session were applications and uses of public participation and multiparty stakeholder dialogues to address public policy and site specific environmental conflicts in Germany and the Netherlands. Re-Negotiation of the Republican River Interstate Water Compact between the States of Kansas and Nebraska-Kansas City, Kansas, and Omaha, Nebraska (1995-1997). Mediated a process to explore the re-structuring of the interstate water compact for the Republican River Basin between Kansas and Nebraska. The mediation addressed issues that have been in dispute for decades. The mediation resulted in a greater understanding between state officials of the issues, interests, constraints and options available to each state and a series of proposals that representatives took to their constituents for consideration. Indonesian Ministry for Environment and Population and Gesellschaft für Technische Zusammenarbeit (GTZ) (1996-August, 1999). Dr. Moore, other colleagues from CDR, and the Indonesian Center on Environmental Law have worked extensively with the Ministry, private sector firms, and non-governmental organizations to design and implement a national environmental dispute resolution system which utilizes mediation to resolve water disputes. CDR has also lead numerous capacity-building and dispute resolution training seminars in Indonesia to implement the above project. Public Service Company of Colorado, U.S. Forest Service, the State of Colorado Division of Wildlife and Trout Unlimited, Salida, Colorado (1996). Successfully mediated the settlement of an eight-year dispute over the re-licensing of two hydropower plants and the development of sustainable fisheries in a stretch of the Arkansas River. The mediation was part of the Federal Energy Regulatory Commission re-licensing process. Water Environment Federation (1995-1996). Successfully facilitated a series of meetings for this environmental professional organization's Restructuring Committee, to restructure its organizational decision-making systems, board, and committees to include broader international membership and shift the organization from a North American to an international focus. The City of St. Petersburg and the World Bank (1996). forSt. Petersburg, Russia, is an international treasure with historic buildings, sites and other relics of Russian history. It is also at the forefront of Russian Economic development. In preparation for making a loan to promote historic preservation and economic development, the World Bank secured CDR's services to design and conduct a citywide public involvement process to obtain input from the private sector, governmental agencies and members of the public on proposed pilot projects and other areas to target. Dr. Moore designed, briefed/trained Russian facilitators and facilitated a series of large group public meetings. Results from the meetings were used by the City, the World Bank and other lenders and donors to put together an investment package. Asociación de Mediación de Argentina (1996). Conducted a seminar on Public Policy and Environmental Mediation thirty-five Argentine lawyers who were exploring the applicability of these approaches and techniques to resolve natural resource problems in Argentina.Indonesian Ministry for the Environment and Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) GmbH (PVO) (1995). In response to the Indonesian Ministry for Environment's interest in building mediation capacity to resolve environmental disputes, Dr. Moore and its Indonesian partner, the Indonesian Center for Environmental Law (ICEL), conducted a series of Executive Seminars on Appropriate Dispute Resolution (ADR) for senior governmental, non-governmental organization, and business leaders. In addition to these programs, Dr. Moore and ICEL also conducted two forty-hour Environmental Mediation Process seminars at national and provincial levels. Approximately 180 people were trained in both the executive and skill-based programs. Follow-up has resulted in the establishment of a national committee to explore how appropriate dispute resolution technologies can be introduced at both national and provincial levels, and agency drafting of rules and regulationsfor it use. International Academy of the Environment and the Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) GmbH (PVI), Geneva Switzerland (1995). Presented and participated in a series of roundtable discussions with environmental conflict management practitioners from Africa, Asia, Eastern Europe, the Middle East, and Latin America on applications of environmental dispute methodologies in diverse cultures. Moore presented a paper "Mediating Environmental Enforcement and Compliance Issues." The results of the conference are the published book: Lessons Learned in Environmental Mediation: Practical Experiences in North and South. Gilian Martin and Winfried Hamacher (Eds). (Geneva, Switz.: International Academy of the Environment and Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) GmbH, 1997). LEAD International-Chiang Mai, Thailand (1995). Conducted an intensive two-day seminar on International Negotiations and Sustainable Development for 50 international leaders from eight of the largest countries in Asia, Latin America, Africa, Europe, and North America. Participants were Fellows in the LEAD International Programme. The seminar focused on strategies for effective multiparty negotiations in a multicultural context. Participants learned a variety of approaches to joint problem solving and how these methods might be modified or adapted when negotiating with specific national groups or cultures. Madison River Dams and Reservoirs-Montana (1995). Successfully mediated a series of meetings between Montana Power, Montana Department of Natural Resources and Conservation, Montana Department of Fish, Wildlife & Parks, and the U.S. Fish & Wildlife Service, to discuss and reach agreement on the thermal impacts of dams on fisheries and recreation on the Madison River. Meetings included dialogue regarding acceptable models for researching thermal impacts, mitigation plans, and cost allocation. The intervention resulted in the development of a consensus plan for the re-licensing of dams and reservoirs which was submitted to the Federal Energy Regulatory Commission (FERC). Department of Environmental Protection-Acid Mine Drainage Abatement Plan Mediation-Pennsylvania (1995). Successfully mediated a series of meetings between staff of the Pennsylvania Department of Environmental Protection (DEP), a private contractor, and the members of the Houtzdale Municipal Water Authority to develop a mutually acceptable abatement plan to address acid mine drainage from a coal mine that was adversely affecting a municipal water supply. The mediation and subsequent internal meetings of the DEP resulted in an acceptable abatement plan. The Asia Foundation and the U.S. Information Agency (1995). Partnered with the Asia Foundation to design and conduct a month-long Environmental Conflict Management Professional Development Program for nineteen Asian professionals from eleven countries including: Mongolia, Korea, Japan, the People's Republic of China, Taiwan, the Philippines, Thailand, Laos, Malaysia, Indonesia and Papua New Guinea. He conducted the orientation session, presented a five-day seminar on Environmental Mediation, arranged for a week-long professional affiliation for some participants at CDR, and facilitated a five-day site visit to Indonesia to study applications of dispute resolution in an Asian nation. Great Waters Program Strategy Development, U.S. Environmental Protection Agency, Office of Air Quality Planning and Standards (1994-1995). Conducted a situation assessment to determine feasibility of convening a participatory public consultation process to provide input into the formulation of a strategy for the EPA's Great Waters Program. The Program is charged with developing a strategy to assess the atmospheric deposition of air pollutants to designated water bodies and recommend regulatory revisions as necessary. United Nations Development Program (UNDP) and The United Nations Institute for Training and Research (UNITAR)-Jerusalem (1993). The United Nations Development Program's (UNDP) Programme of Assistance to the Palestinian People (PAPP) and the United Nations Institute for Training and Research (UNITAR) sponsored a five-day seminar on Environmental Negotiations and Dispute Resolution. CDR Associates along with the World Foundation for Environmental Development served as the program's trainers. The workshop was organized for Palestinian negotiators from the Palestinian Negotiation Teams for Water and the Environment, who were participating in the Middle East Peace talks. The seminar was divided into two parts; the first focused on imparting substantive knowledge on international environmental issues and negotiations, and the second focused on negotiation procedures, strategies, tactics, team organization and approaches to be used in the next round of talks. Bethlehem University, Initiative for Peace and Cooperation in the Middle East (Search for Common Ground)-Bethlehem, West Bank (1993). CDR Associates, in cooperation with colleagues, conducted two one-day Conflict Resolution Seminars for faculty and students of the University of Bethlehem and representatives of other West Bank, Gaza and Palestinian universities and organizations. The seminars explored negotiation and mediation processes as they are practiced in various cultures to resolve public disputes. The seminar was part of the Initiative for Peace and Cooperation in the Middle East's program to encourage the development of dispute resolution centers and programs in Middle Eastern countries. International Academy for the Environment, Geneva, Switzerland and Antalya, Turkey (1993-95). The International Academy for the Environment, a Swiss-based foundation, in conjunction with the World Bank and GTZ, has initiated a project to build capacity in environmental negotiations, public involvement and dispute resolution in five countries bordering the Mediterranean Sea. The project involves training staff from Ministries of the Environment, other government entities, and environmental NGOs in conflict management procedures and skills, and exploring means to institutionalize the use and provision of dispute resolution services in targeted countries. The services of CDR Associates have been retained to research relevant environmental issues, design seminars, prepare issue and culturally appropriate materials, develop culturally acceptable procedures and teach a number of programs. The first program was successfully conducted in Antalya, Turkey in 1994. A follow-up program was conducted in Geneva in November 1995. Alaska Wolf Summit, Alaska Governor's Office and Alaska Department of Fish and Game, Wildlife Conservation Division (1993). Designed the process for and facilitated a three-day Summit on wildlife management practices convened by the Governor of Alaska. One hundred thirty five negotiators, representing the Alaska Board of Game, the Hunters' Association, Native Alaskans, environmental groups, wildlife conservation organizations, and animal rights activists were involved in the initiative, and the Summit was attended by 1,400 people who observed the process and participated in the public meetings. Dr. Moore assisted in the process design, designed the public meeting format, facilitated all plenary sessions, and trained staff from the Alaska Ombudsman's and Division of Wildlife Conservation offices as small group facilitators and recorders. The final report to the Governor and the Alaska Board of Game contained both procedural and substantive proposals for consideration. United Nations Development Program/The United Nations Institute for Training and Research (1993). The United Nations' Development Program's Programme of Assistance to the Palestinian People (PAPP) and The United Nations' Institute for Training and Research (UNITAR), sponsored a five-day workshop on environmental negotiations and dispute resolution. Dr. Moore, along with the World Foundation for Environmental Development, served as the workshop's trainers. The workshop was organized for Palestinian negotiators from the Palestinian Team to the Peace Conference. The workshop was divided into two parts. The first part focused on imparting substantive knowledge on international environmental negotiations. The second part focused on enhancing the understanding of the participants to the importance and role of the process of negotiation and how this might affect the substantive outcome of negotiations. U.S. Environmental Protection Agency, Office of Toxic Substances, Carpet Policy Dialogue and Indoor Air Quality (1990-1992). Facilitated an eighteen-month public policy dialogue to identify means to test, characterize, and reduce the emissions of volatile organic compounds from carpets and carpet-related products. The dialogue group included representatives from industry (carpet manufacturing, fibers, adhesives, latex, carpet cushion, carpet installation), government representatives, and consumer groups. The mandate of the consensus dialogue process was to develop a public policy regarding voluntary action by the industry to measure and reduce VOC emissions. Dr. Moore identified key participants, and provided process design, facilitation services, and guidance on the meaningful presentation and use of data to help the group reach a consensus agreement on testing protocol, testing design, an ongoing testing program for the industries involved, and on process engineering recommendations for the reduction of total volatile organic compounds. Environmental Evaluation Unit/Centre for Intergroup Studies, University of Capetown, South Africa-Natural Resources Decision Making and Conflict Management Seminars (1989, 1992). Co-designed and conducted two 32-hour seminars for municipal planners, professionals managing national and provincial parks, and community leaders. The courses focused on the uses of negotiation, facilitation, and mediation to resolve disputes over land use, environmental protection, and natural resource development issues. A specific focus was the protection and management of wildlife on park land. Center on Applied Conflictology and Educators for Peace and Mutual Understanding-Russia, (1991). Co-conducted a five-day seminar on Environmental Conflict Management for environmental leaders in Russia. Participants included administrators from environmental agencies in the Russian Republic and leaders of Russian ecological groups. This seminar explored how conflicts of interest over economic development and environmental protection could be reconciled and resolved. The program examined how cooperative problem solving, negotiations, facilitation, and mediation could be used to resolve site-specific, regulatory enforcement and public policy disputes. The Salzburg Seminar, Salzburg, Austria-Negotiating Development and Environmental Trade-Offs Seminars (1991). Co-presented the negotiation and mediation process modules of a two-week seminar, sponsored by the Salzburg Seminar, an international organization that conducts educational dialogues and seminars to promote international communication and cooperation on critical world issues. The seminar was attended by 52 environmental professionals from governmental agencies and non-governmental organizations from over 30 nations. Arbitrators' Institute of New Zealand and the New Zealand Commercial Disputes Centre Planning and Environmental Mediation Seminar (1991). A one-day seminar was conducted for governmental officials, representatives from the private sector, environmentalists and conflict management consultants focused on procedures to resolve a variety of types and levels of environmental disputes. The seminar explored the use of negotiation, mediation, facilitation, arbitration, mini-trials, and disputes panels to resolve site specific, regulatory and policy disputes. All-Asia Environmental Public Interest Law Conference, Nuwara Eliya, Sri Lanka-Environmental Conflict Management Seminar (1991). This conference, hosted by the Environmental Law Foundation, a leading Sri Lankan non-governmental organization (NGO), was attended by environmental lawyers and advocates from across Asia (Sri Lanka, India, Pakistan, Afghanistan, Thailand, Indonesia, Korea, Nepal, Taiwan, Philippines, and Japan). There were also attendees from Colombia, Australia, U.S., U.K. and the West Bank (Palestine). The CDR seminar presented an introduction to mediation and its application to environmental disputes in site-specific, enforcement, regulatory and public policy arenas. The program consisted of lectures, analysis exercises, a mediation demonstration and simulations. Four mediator trainers from Sri Lanka's Mediation Boards participated as co-trainers. Sri Lankan Environmental and Development Agencies, Concerned Industries and Associations, and Non-Governmental Organizations -Environmental Mediation Seminar -Colombo, Sri Lanka (1991). Co-conducted a one-day seminar that introduced the basic principles and practices of environmental mediation. It was attended by thirty representatives of all key parties in Sri Lanka and involved lectures, simulations and a demonstration in which the Mediation Boards trainers participated. California Growth Management Plan (1991). Helped the California Senate and Assembly to convene and conduct a process involving stakeholders from the private, public and public interest group sectors to negotiate elements of a state growth management plan. Dr. Moore co-facilitated the process which developed a series of recommendations that were incorporated into legislation. Ministry of Environment of the Republic of Poland and The Ministry of the Environment Environmental Conflict Management Seminars (1990-1991). Co-conducted a five-day seminar on Environmental Conflict Management for the Ministry of the Environment of the Republic of Poland, local government officials and public interest groups. Part of the training program focused on managing water resource conflicts. Similar seminars were conducted in Budapest, Hungary for participants from the Ministry of the Environment, representatives from local government and non-governmental organizations. Regional Air Quality Control District, Denver, Colorado (1990). Served as the process design coordinator and facilitator for an organizational retreat of this Council, established by the Governor of Colorado and composed of representatives from municipalities, counties, industry and public interest groups, to resolve differences and to address air quality issues in the Denver Metropolitan area. American Energy Assurance Council Policy Dialogue on a Comprehensive Energy Plan for the U.S. (1990). Dr. Moore was one of several facilitators who facilitated a meeting of 140 national leaders in the energy, environmental, and governmental sectors, to discuss the feasibility of developing an integrated national energy policy. He facilitated and helped participants reach agreement on one of the integrated plans submitted to the Department of Energy. Northern Victoria Dispute Settlement Centre-(Bendigo), Victoria, Australia-Natural Resource Conflict Management Seminar (1990). The use of natural resources and environmental protection are very controversial issues in Australia. Government agencies, industry and public interest groups have been pitted against each other in conflicts involving litigation, legislative initiatives and civil disobedience. Dr. Moore co-conducted a two-day seminar on Environmental Conflict Management for administrators and leaders from state governmental agencies and environmental public interest groups. The seminar explored the use of negotiation, mediation and other conflict management procedures to resolve issues over forest management and timber harvest, salinity management, the siting of highways, and sand mining. Environmental Defenders Office (Sydney) New South Wales, Australia-Environmental Conflict Management Seminar (1990). Co-conducted a day-long seminar for leaders from public interest groups, industry, and federal and state natural resource/land use and environmental agencies on the use of conflict management to resolve environmental disputes. Participants came from New South Wales, Australian Capital Territory, Victoria, Western Australia and New Zealand. Natal Parks Board, Natal Town and Regional Planning Commission, and the Environmental Evaluation Unit of the University of Capetown, Midmar-Natal Province, South Africa. Co-conducted an introductory Environmental Dispute Resolution Seminar for the Natal Parks Board and staff, and the Board and staff of the Natal Town and Regional Planning Commission. The goal of the seminar was to introduce democratic public participation procedures to both agencies. State Growth Management Plan, Office of State Planning-New Jersey. Consulted with the New Jersey Office of State Planning and representatives of 21 counties in the State of New Jersey, to design and implement a "cross-acceptance" process for the negotiation of a state environmental protection and economic development plan. Dr. Moore assisted in process design and trained participants in principles and procedures for public involvement, cooperative negotiations and meeting facilitation. The intervention has been very successful and has resulted in the development of a significant consensus in the state on growth management policies. U.S. Bureau of Land Management, Negotiated Rulemaking for the Collection of Fossils on Public Lands. Served as a co-mediator for a negotiated rulemaking concerning the collection of fossils on public lands. This issue has historically been the cause of significant and heated disputes-between and among hobby collectors, scientists, commercial interests and regulatory agencies. Fifteen participants representing four agencies, the major affected scientific organizations, commercial collectors, museums, State geologists, and amateur collectors came together for three days of negotiations, during which the group reached agreement on most issues and submitted proposals to the BLM for consideration and implementation. Tennessee Valley Authority-Environmental Communications Meetings. Facilitated two Tennessee Valley Authority (TVA) annual meetings with public interest groups, which were initiated to enhance the participation of citizens and environmental activists in agency goal setting and program design. Participants included senior management of the TVA and representatives of leading environmental and energy groups from multiple states. The group met to discuss how communications between TVA and public interest groups concerned about the environment could be improved, and to identify agency goals and priorities for the next year. Participants reached consensus regarding their future working relationship and agency priorities for the upcoming years. U.S. Army Corps of Engineers, Truman Dam and Reservoir, Missouri. Successfully mediated a fifteen-year environmental and economic dispute involving the operation of a flood control and hydro-generation dam, and protection of downstream environmental and recreational interests. The mediation involved the Army Corps of Engineers, two utility companies, environmental advocacy groups, and two state agencies regarding the level of power generation, the use of pumpback facilities, guarantees of stream flow, and mitigation of damage to recreational facilities. Stapleton Airport Public Involvement Meetings, City of Denver, Colorado. Facilitated a series of large public meetings (100-300 people) in Denver and surrounding communities with the goal of building a broad-based consensus on the location of a new airport facility. The meetings enabled the City to identify the problems that needed to be addressed in order to achieve this widespread public support. U.S. Environmental Protection Agency, Spill Prevention Control and Counter-Measures Situation Assessment. Assessed the feasibility of conducting a regulatory negotiation on a revision of oil spill prevention, control, and counter measure regulations and also interviewed all key stakeholders, prepared an assessment report, and assisted the agency to develop its public involvement process. Rijkswaterstaat Ministry of Public Works, The Netherlands Natural Resource Conflict Management and Facilitated Problem Solving. Co-designed and conducted a two-day seminar for this agency which is the national department of public works. This program was part of a larger effort by the Dutch government to initiate public involvement programs as part of their new environmental protection program. Collegiate Range Project, Colorado. Facilitated a situation assessment concerning the City of Aurora's plan to build a major water project on the Western Slope of the Rocky Mountains. In the assessment, CDR identified key parties, issues, and interests, clarified barriers to a negotiated settlement, and proposed a means to begin cooperative exchange of data and to proceed toward facilitated problem solving. CDR Associates then worked with the cities of Aurora, Gunnison, and Crested Butte, the Gunnison County Commissioners, county planning staff, environmental organizations, and citizens' groups to design and develop a process for collaborative decision making. Siting of Radio and TV Towers, Jefferson County, Colorado. Consulted with the County Planning Department on the design of public participation and stakeholder negotiation procedures for the expansion of the number of transmission towers in the foothills of the Rocky Mountains. Aggregate Resources Mining Roundtable, Jefferson County, Colorado. Facilitated a year long process to develop new mining policies for this rapidly growing county adjacent to Denver, Colorado. The consensus-based plan, which was unanimously approved by the County Commissioners, met needs for economic development, environmental protection and quality of life of local citizens. Jefferson County Growth Management Plan-Colorado. Facilitated a an award winning public stakeholder process to develop a growth management plan for a rapidly growing sector of this metro-Denver county. U.S. Environmental Protection Agency, Emissions Trading and Air Quality Forum. Facilitated a public input meeting for an EPA regional office, on the development of standards to be incorporated into regulations on emissions trading. The input gained from the public meetings enhanced the understanding of agency personnel who were authorized to draft the Federal rules.
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EXPERIENCE IN ORGANIZATIONS |
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DESIGNING DISPUTE RESOLUTION SYSTEMS AND CONSULTATIONS |
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DESIGNING AND CONDUCTING TRAINING PROGRAMS |
U.S. Army Corps of Engineers - Negotiation, Conflict Management and Dispute Resolution (2001-Present). Contracted by this Federal agency to conduct a series of four-and-a-half day seminars on a range of collaborative problem solving and dispute prevention/ resolution procedures. The substantive focus of the course is on both internal organizational and public issues including contract disputes, planning processes environmental controversies and partnering. Some of the procedural topics covered include conflict analysis procedures, negotiation strategies and skills, facilitation and mediation procedures, mini-trail processes, and the implementation of dispute review boards. Organization of American States-Guatemala (1996-present). Guatemala is slowly recovering from a decades-long civil war. Following the signing of a series of peace accords, the Organization of American States has initiated a program to help bring about a "culture of peace" in Guatemala and ensure the long-term success of the accords. It has retained Dr. Moore to provide consultation and training to several projects as part of this effort. All these projects aim to build negotiation and conflict resolution capacity among Guatemalan governmental agencies and popular organizations. The primary focus of CDR's work has been the training of OAS staff and Guatemalan colleagues in basic conflict resolution, negotiation, and mediation procedures. CDR has also trained OAS and Guatemalan trainers who will continue this work. Canadian National Roundtables, LEAD Canada (1995-June, 1999). Dr. Moore is a permanent faculty member for this project of the Canadian National Roundtables, a national government agency which promotes consensus building on environmental issues, LEAD Canada prepares min-level leaders and managers and from the corporate, public, and public interest sectors to be leaders in sustainable development initiatives and dialogues. Moore conducts a muti-day seminar on Negotiating and Mediating Environmental Disputes for the Fellows in this program, and prepares them to participate in the annual International Lead Conference which is attended by over 150 international leaders from eight of the largest countries in Asia, Latin America, Africa, Europe and North America. Royal Canadian Mounted Police (1995-May 1997). Developed and conducted a series of Dispute Systems Design and Interest-Based Negotiation Workshops for all levels of personnel of this national police force. Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) GmbH, Pilot Program on Institutional Development in Environment (PVI) Project (1995 to present). This German technical assistance and development agency has implemented a series of dispute resolution initiatives and training projects to address contentious development issues. Dr. Moore has conducted a series of lectures, five-day seminars and skill-building sessions for GTZ's international project managers from Africa, Asia, and Latin America on applications of dispute resolution procedures to address environmental issues related to air quality, habitat protection, management of parks and game reserves, and water issues. United Nations, Austria (1993-2001). Taught "Effective International Mediation Processes," for the United Nations Fellowship Program annually. This program is conducted by the United Nations Institute for Training and Research. Each year the program trains approximately 25 UN and foreign service officers from less developed countries, in international diplomatic principles and procedures. CDR works with senior UN officials and seminar participants to analyze international disputes currently being handled by the UN, and to develop creative mediation and resolution strategies. Lawyers Involved in Alternative Dispute Resolution (LEADR)-Sydney, New South Wales (1990-1998). Commercial disputes are on the increase in Australia and the legal community is seeking efficient and cost effective ways to manage these types of conflicts. LEADR, the leading Australian legal organization promoting the use of negotiated and mediated settlements of commercial disputes, contracted with CDR Associates to conduct a series of 40-hour seminars on Commercial Mediation. U.S. Bureau of Reclamation - Conflict Management Service and Appropriate Dispute Resolution (ADR) Advisors (2000-2001). Designed, coordinated, and helped deliver a comprehensive collaborative decision-making and conflict management capacity building program for this Federal water management agency. CDR designed an educational program, with both didactic and hands-on components, to prepare sixteen ADR Advisors who are working across the agency to conduct situation assessments and convening to resolve public disputes, design problem-solving and conflict resolution strategies, facilitate meetings, mediate personnel disputes, and link agency users with professional intermediaries. The program has involved over 300 hours of classroom work, and internships with professional conflict managers. Queen's University, Canada(1998-2001). Conducted a four-and-a-half day seminar on Internal Dispute Resolution (IDR) for participants in Queens University's Industrial Relations Programme. The IDR programme, which evolved from a highly successful Queens course on Cooperative Workplace Procedures in which CDR staff were presenters, focused on developing both informal and formal mediation skills and systems in private corporations and governmental agencies to effectively address and resolve personnel disputes. Program participants included managers and staff from Bell Canada, GM Canada, Ford Canada, Canada Post, the National Labour Board, Hydro Quebec, several universities, and a number of other corporations and provincial government agencies. Similar programs are conducted in-house by CDR, for corporations and governmental agencies in Canada, the U.S., and abroad. United Airlines - Team Leader Issue Management Seminars (1998-2001). CDR designed and conducted a series of over 50 team leader training programs for multiple levels of airline managers to prepare them to better handle conflicts within the organization and with customers. Participants have been drawn from flight ops (mechanics), customer service, ramp (baggage), and airport managers from across the country, Latin America and Asia Levi Strauss & Co. (1996-1998). Is currently assisting Levi Strauss & Co. to design and implement a pro-active dispute resolution process, to be used by front-line supervisors and employees, to handle conflicts at the lowest appropriate level and prevent them from escalating within the corporation. The system empowers employees to resolve their conflicts directly without intervention; it also provides for informal coaching by fellow employees, as well as mediation and arbitration. CDR has provided skills training in conflict management, training-for-trainers, mediation training, and other training to over one hundred twenty-five Levi employees to implement the new system. Bureau of Reclamation, San Antonio (1998). Training in Alternative Dispute Resolution for the Bureau Reclamation senior managers. Included interest-based negotiation, environmental and workplace mediation, and convening. Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) Indonesia Training-for-Trainers (1998). As part of a 5-year project, CDR and ICEL conducted a 40-hour Training-for-Trainers seminar to prepare Indonesian mediators to teach a wide variety of conflict management and mediation courses. Environmental mediation was a major focus for these trainers. This program is part of CDR, the Indonesian Ministry of Environment, and the Indonesian Center for Environmental Law's initiative to create a nationwide environmental dispute resolution system. The project was supported/funded by PVI, a project of GTZ, the German Technical Assistance Agency. Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) Zimbabwe (1998). The success of international development efforts often hinge upon the abilities of local and international development staff and agencies to build cooperation and manage differences, and to resolve conflicts with and between target populations with whom they work. CDR has developed a landmark training program on Conflict Management for International Development Workers that was presented in Harare, Zimbabwe for staff of GTZ (the German Technical Assistance Agency) who are working in Zimbabwe, Mozambique, Malawi, Lesotho and South Africa. The program, which has an emphasis on resolving large multiparty disputes which are often over resource development or environmental issues, has also been conducted a number of times in Europe, the Middle East, and Latin America. International Civilian Mission to Haiti (MICIVIH)-United Nations and the Organization of American States (1997-1998). As part of the international community's efforts to bring stability and democracy to this nation, the joint International Civilian Mission to Haiti (MICIVIH) of the United Nations and Organization of American States has targeted improving the judicial system. MICIVIH secured the consulting and training services of Dr. Moore to assist the Ministry of Justice and the Ecol de la Magistrature (the Judicial College) to design and implement a national training program to introduce mediation into the justice system as a means of resolving civil and minor criminal disputes. Canadian National-Toronto and Montreal, Canada (1995-1997). Conducted a series of training seminars for Human Resource and Labor Management Specialists on interest-based negotiations as a means to resolve labor management disputes from the grievance to collective bargaining levels. Queen's University Industrial Relations Seminars on Cooperative Negotiations-Kingston, Ontario, Canada.(1993-1997). Conducted a series of seminars attended by both labor and management representatives on cooperative means of resolving collective bargaining and other labor/management disputes. Subsequent to these seminars, a number of participants from Canadian corporations and government agencies invited CDR staff to assist them in handling employee grievances and collective bargaining problems. U.S. Army Corps of Engineers, Huntsville Training Division, Negotiation Bargaining and Conflict Management Seminars (1983-1997). Designed and taught a multiyear series of five-day seminars on Negotiation, Bargaining and Conflict Management for close to one thousand mid-level Corps employees who are managing a wide range of public contract and environmental disputes. AVANTEL-Mexico City (1996). Co-conducted a Team Building and Intercultural Problem-Solving Workshop for the Sales and Marketing Divisions of this joint-venture telecommunications company. The partners are MCI in the U.S. and BANAMEX in Mexico. Asociación de Mediación de Argentina (1996). Designed and conducted a customized seminar for Argentine lawyers on Advanced Mediation Techniques. The Treasury Board of Canada (1996). Co-facilitated a visioning and strategy design meeting for senior executives of this national agency charged with negotiating labor contracts with sixteen Canadian labor unions. The meeting prepared the agency to prepare to resume collective bargaining in a more cooperative manner, and developed an analysis and strategies for addressing especially contentious issues. This meeting established the groundwork for a subsequent negotiation, preparation, and coordination meeting among the Treasury Board and representatives of the sixteen unions, that was facilitated by other CDR staff. U.S. Army Corps of Engineers, Office of the Chief Counsel, worldwide seminars (1989-1996). Assisted this agency to develop an international Executive Alternative Dispute Resolution (ADR) Program for the resolution of contract, planning, organizational and environmental disputes. Trained over 500 senior executives to implement the program. U.S. Army Corps of Engineers, Office of the Chief Council and EEO Office, Employee Dispute Resolution Seminars (1988-1996). Designed and conducted a series of customized five-day seminars on mediation procedures and skills to resolve discrimination complaints as part of an agency-wide initiative to develop a new dispute resolution system to resolve employee grievances and charges of discrimination. To date, several hundred Corps personnel have been trained by CDR as internal mediators. Indonesian Ministry for the Environment and Deutsche Gesellschaft fur Technische Zusammenarbeit (GTZ) GMBH (1995). In response to the Indonesian Ministry for the Environment's interest in building mediation capacity to resolve environmental disputes, Dr. Moore and his Indonesian partner, the Indonesian Center for Environmental Law (ICEL), conducted a series of Executive Seminars on Appropriate Dispute Resolution (ADR) for senior governmental, non-governmental organizations, and business leaders. In addition to these programs, CDR and ICEL also conducted two forty-hour Environmental Mediation Process seminars at national and provincial levels. Approximately 180 people were trained in both the executive and skill-based programs. Follow-up has resulted in the establishment of a national committee to explore how appropriate dispute resolution technologies can be introduced at both national and provincial levels, and agency drafting of rules and regulations for its use. The Asia Foundation and the U.S. Information Agency (1995). Partnered with the Asia Foundation to design and conduct a month-long Environmental Conflict Management Professional Development Program for nineteen Asian professionals from eleven countries including: Mongolia, Korea, Japan, the People's Republic of China, Taiwan, the Philippines, Thailand, Laos, Malaysia, Indonesia and Papua New Guinea. Dr. Moore co-conducted the orientation session, presented a five-day seminar on Environmental Mediation, arranged for a week-long professional affiliation for some participants at CDR, and participated and assisted in a five-day site visit to Indonesia to study applications of dispute resolution in an Asian nation. Los Alamos Schools and the Los Alamos Teachers Union-New Mexico (1995). Designed and conducted pre-collective bargaining workshop on cooperative joint-gain negotiations, and conducted a joint labor management problem-solving session prior to the beginning of bargaining on procedures that would enhance a positive working relationship between the teams, the union and the school administration. LEAD International, Chiang Mai, Thailand (1995). Conducted an intensive two-day seminar on International Negotiations and Sustainable Development for 50 international leaders from eight of the largest countries in Asia, Latin America, Africa, Europe, and North America. Participants were Fellows in the LEAD International Programme. The seminar focused on strategies for effective multiparty negotiations in a multicultural context. Participants learned a variety of approaches to joint problem solving and how these methods might be modified or adapted when negotiating with specific national groups or cultures. Ministry of Environment, Turkey (1993-1995). The International Academy for the Environment, a Swiss-based foundation, in conjunction with the World Bank and GTZ, has initiated a project to build capacity in environmental negotiations, public involvement and dispute resolution in five countries bordering the Mediterranean Sea. The project involves training staff from Ministries of the Environment, other government entities, and environmental NGOs in conflict management procedures and skills, and exploring means to institutionalize the use and provision of dispute resolution services in targeted countries. Dr. Moore researched relevant environmental issues, designed seminars, prepared issue and culturally appropriate materials, and developed culturally acceptable procedures. International Academy for the Environment, Geneva, Switzerland and Antalya, Turkey (1993-1995). The International Academy for the Environment, a Swiss-based foundation, in conjunction with the World Bank and GTZ, has initiated a project to build capacity in environmental negotiations, public involvement and dispute resolution in five countries bordering the Mediterranean Sea. The project involves training staff from Ministries of the Environment, other government entities, and environmental NGOs in conflict management procedures and skills, and exploring means to institutionalize the use and provision of dispute resolution services in targeted countries. The services of CDR Associates have been retained to research relevant environmental issues, design seminars, prepare issue and culturally appropriate materials, develop culturally acceptable procedures and teach a number of programs. The first program was successfully conducted in Antalya, Turkey in 1994. A follow-up program was conducted in Geneva in November 1995. Saskatchewan Public Service Commission and Saskatchewan Employees Union-Canada (1994). Facilitated the design and training for the development of a cooperative labor management process for the negotiation of a new collective bargaining contract. The training involved multiple joint negotiation workshops for the bargaining committees and negotiation teams, to develop procedures to use in up-coming negotiations. Department of Natural Resources-Minnesota (1993-1994). Designed and delivered a customized course on Natural Resource Conflict Management to prepare staff of this department to resolve disputes between the agency, the private sector and various concerned publics. The focus of the program was on management of recreation, fishing, and land use issues. United Nations Development Program/The United Nation's Institute for Training and Research, Israel/West Bank (1993). The United Nation's Development Program's (UNDP) Programme of Assistance to the Palestinian People (PAPP) and the United Nations Institute for Training and Research (UNITAR) sponsored a five-day seminar on Environmental Negotiations and Dispute Resolution. Dr. Moore, along with the World Foundation for Environmental Development, served as the program's trainers. The workshop was organized for Palestinian negotiators from the Palestinian Negotiation Teams for Water and the Environment, who were participating in the Middle East Peace talks. The program focused on negotiation procedures, strategies, tactics, team organization and approaches to be used in the next round of talks. Sprint (1993). Designed and conducted a customized seminar on interest-based negotiations procedures for use by the Dispute Resolution Section of the Legal Department of this multinational telecommunications company. U.S. Minerals Management Service and Geological Survey (1982, 1987, 1989, 1991, 1993). Trained over five hundred managers from this agency, and federal and state agencies with whom they work, in effective natural resource conflict management procedures to address issues related on and off-shore mineral development and environmental protection. Local Government Foundation and The Asia Foundation, Manila, the Philippines (1991-1993). Co-conducted a situation assessment and program evaluation of the training system of the Katarangang Pambarangay Justice System, a nation-wide government-sponsored mediation and arbitration service that handles both civil and criminal disputes. The consultation consisted of interviewing individuals connected with the program, observing Barangay mediations, observing a Training-For-Trainers seminar, preparing a written report on recommendations for how the training program could be redesigned to enhance mediators' skills and increase the rate of settlement, drafting of training materials, and presentation of a Training-for-Trainers seminar for prospective dispute resolution trainers. CDR staff worked on this project for two years, and made three visits to the Philippines. U S WEST Learning Systems (1989-1993). Assisted in the design of a cooperative problem-solving process and skill-building program for this corporation's "Leadership in the 90s" program, and subsequently trained over 100 managers involved in self-managed work teams at U S WEST. The program focuses on providing conflict anticipation and management skills to resolve disputes at the lowest appropriate level in the organization. Board of Governors of the Federal Reserve (1992). Assisted this agency to design a mediation system to resolve disputes between regulated banks and public interest groups over lending practices and services, and trained a cadre of bank vice-presidents and community affairs officers as mediators. Synergen, Inc. (1991-1992). Provided assistance in the design and training of staff to conduct an internal decision-making and dispute resolution process to handle personnel issues in the rapidly growing bioengineering firm and for the resolution of personnel conflicts. The firm used self-managed work teams and wanted to have its staff empowered at the lowest appropriate level to resolve personnel disputes. Dr. Moore assisted the Clinical Research Division to design dispute resolution procedures and trained staff to implement them. Environmental Evaluation Unit/Centre for Intergroup Studies, University of Capetown, South Africa-Natural Resources Decision Making and Conflict Management Seminars (1989, 1992). Designed and conducted multiple seminars for municipal planners, professionals managing national and provincial parks, and community leaders. The courses focused on the uses of negotiation, facilitation, and mediation to resolve disputes over land use, environmental protection and natural resource development issues. A specific focus was the protection and management of wildlife on park land. Dallas Bar Association-Texas (1991). Dallas has experienced an increasing number of large public and community conflicts that have significant racial and cross-cultural components. One approach to handling these disputes has been a Bar-sponsored project to provide trained mediators to intervene in these conflicts and assist parties to reach negotiated settlements. Dr. Moore trained corporate, governmental and community leaders from the African-American, European-American, Latin-American, and Asian-American communities in multiparty and cross-cultural mediation skills and procedures. These mediators have begun to intervene in some critical community disputes. The Salzburg Seminar, Austria-Negotiating Development and Environmental Trade-Offs Seminars (1991). Presented the negotiation and mediation process modules of a two-week seminar, sponsored by the Salzburg Seminar, an international organization that conducts educational dialogues and seminars to promote international communication and cooperation on critical world issues. The seminar was attended by 52 environmental professionals from governmental agencies and non-governmental organizations from over 30 nations. The All-Asia Environmental Public Interest Law Conference, Nuwara Eliya, Sri Lanka-Environmental Conflict Management Seminar (1991). This conference, hosted by the Environmental Law Foundation, a leading Sri Lankan non-governmental organization (NGO), was attended by environmental lawyers and advocates from across Asia (Sri Lanka, India, Pakistan, Afghanistan, Thailand, Indonesia, Korea, Nepal, Taiwan, Philippines, and Japan). There were also attendees from Colombia, Australia, U.S., U.K. and the West Bank (Palestine). Dr. Moore presented an introduction to mediation and its application to environmental disputes in site-specific, enforcement, regulatory, and public policy arenas. Arbitrators' Institute of New Zealand and the New Zealand Commercial Disputes Centre, Ltd., Auckland (1991). Conducted a 40-hour Mediation Process Seminar for 42 prospective mediators. Participants included members of the bar, arbitrators, human resource managers from major corporations, hospital administrators and organizational development consultants. Dr. Moore also conducted a series of one-day introductory seminars sponsored by the Arbitrators' Institute and the Commercial Disputes Centre, Ltd. The program on Mediation in Industrial Relations was designed to enhance the use of mediation in the context of New Zealand's new industrial contracts act, as a means to resolve personnel, grievance and discrimination disputes. Bar Association of Sri Lanka, An Introduction to Commercial Mediation-Colombo (1991). Introduced 55 members of the Sri Lankan Bar Association to the Commercial Mediation Process, and built support and cooperation from the Bar for the Mediation Boards Program of the Ministry of Justice. The program consisted of a brief introduction to mediation, a comparison of its development in Sri Lanka and the U.S., and procedural/skill-based training that explored differences between arbitration (and other forms of third party decision making) and mediation. Sri Lankan Government Environmental and Development Agencies, Concerned Industries and Associations, and Non-Governmental Organizations-Environmental Mediation Seminar-Colombo, Sri Lanka (1991). Co-conducted a seminar that introduced the basic principles and practices of environmental mediation. It was attended by 30 representatives of all key parties to environmental disputes in Sri Lanka. Mediation Boards Commission of the Ministry of Justice, and The Asia Foundation (1991). Co-conducted a ten-day consultation on Dispute Systems Design for the Ministry of Justice. The intervention consisted of on-site visits to a number of mediation boards, observations of mediations and training, recommendations to the Mediation Boards Commission of management practices and procedures to improve the performance of the project. An Advanced Mediation Seminar was conducted for the Mediation Board's team of trainers. Since late 1990, after Dr. Moore's initial consultation and training assistance, the Mediation Boards Commission of the Ministry of Justice have established over 100 mediation boards. Over 1,200 Board members, including representatives of diverse ethnic and religious groups, have been through the 32-hour Mediation Process training seminar. The Mediation Boards have settled thousands of cases. Arbitrators' Institute of New Zealand and the New Zealand Commercial Disputes Centre-Planning and Environmental Mediation Seminar (1991). Co-conducted a seminar for governmental officials, representatives from the private sector, environmentalists and conflict management consultants-focused on procedures to resolve a variety of types and levels of environmental disputes. Center on Applied Conflictology and Educators for Peace and Mutual Understanding-Russia, (1991).Co-conducted a five-day seminar on Environmental Conflict Management for environmental leaders in Russia. Participants included administrators from environmental agencies in the Russian Republic and leaders of Russian ecological groups. This seminar explored how conflicts of interest over economic development and environmental protection could be reconciled and resolved. The program examined how cooperative problem solving, negotiations, facilitation, and mediation could be used to resolve site-specific, regulatory enforcement and public policy disputes. Ministry of Environment of the Republic of Poland-Environmental Conflict Management Seminars (1990-1991). Co-conducted a seminar on Environmental Conflict Management for the Ministry of the Environment of the Republic of Poland, local government officials and public interest groups. Part of the training program focused on managing water resource conflicts. Similar seminars were conducted in Budapest, Hungary for participants from the Ministry of the Environment, representatives from local government and non-governmental organizations. U.S. Minerals Management Service, Executive ADR Seminar (1987, 1989, 1990-1991). Designed and conducted an executive seminar on Alternative Dispute Resolution (ADR) for Senior Executive Service and high level civil service leaders from this natural resource management agency. Bureau of Reclamation (1988-1991). Assisted the agency in developing a nationwide mediation system, using both internal and external mediators, to resolve EEO complaints and personnel grievances. CDR assisted the Bureau in system design and has conducted six seminars, both introductory and advanced, for approximately 120 EEO counselor/mediators. The Bureau has a back-up system of external mediators, provided by CDR, to handle cases in which the parties lack trust in internal agency personnel. Los Angeles Unified School District and the United Teachers of Los Angeles-California (1990). Designed and conducted a relationship-building process and interest-based negotiations training program attended by the members of the School board, administration, and the teachers union bargaining team to prepare them for upcoming negotiations. U S WEST Communications (1990). Assisted U S WEST to implement a new union management grievance mechanism, which included mediation and arbitration of personnel disputes by non-legal personnel. CDR trained U.S. staff to participate effectively and to act as advocates and parties in these new procedures. Environmental Defenders Office-Sydney, New South Wales (1990). Conducted a seminar for leaders from public interest groups, industry, and federal and state natural resource/land use and environmental agencies on Environmental Conflict Management. Solidarity Trade Union-Poland (1990). Conducted a series of collective bargaining and grievance resolution training for this national union which had been involved in the transition of the Polish Government. Northern Victoria Dispute Settlement Centre-(Bendigo), Victoria, Australia-Natural Resource Conflict Management Seminar (1990). The use of natural resources and environmental protection are very controversial issues in Australia. Government agencies, industry and public interest groups have been pitted against each other in conflicts involving litigation, legislative initiatives and civil disobedience. Dr. Moore conducted a two-day seminar on Environmental Conflict Management for administrators and leaders from state governmental agencies and environmental public interest groups. The seminar explored the use of negotiation, mediation and other conflict management procedures to resolve issues over forest management and timber harvest, salinity management, the siting of highways, and sand mining. Ministry of Education-Poland (1990). Provided consultation and a series of training programs in public policy conflict management and democratic decision-making procedures for the Ministry of Environment and ecological groups in Poland. Soviet Academy of Sciences-Russia (1990). Conducted a week-long seminar on Cooperative Labor Relations and Collective Bargaining for the Soviet Academy of Sciences, managers of state plants, All-Union Congress of Trade Unions, and representatives of the Miners' Strike Committees. Environmental Defenders Office Environmental Conflict Management Seminar-(Sydney) New South Wales, Australia (1990). Dr. Moore conducted a day-long seminar for leaders from public interest groups, industry, and federal and state natural resource/land use and environmental agencies on the use of conflict management to resolve environmental disputes. Participants came from New South Wales, Australian Capital Territory, Victoria, Western Australia and New Zealand. Office of State Planning-New Jersey (1988, 1990). Assisted the Office of State Planning to design a system and conflict management process to prepare State and county personnel to participate in a statewide growth management process that involved negotiation and facilitated problem solving between the State Planning Commission and 21 counties. Dr. Moore co-trained staff from the Office of State Planning and Planning Departments from all New Jersey counties to negotiate with members of the public and each other, and to facilitate public input meetings. Continuing Legal Education (CLE) Society of Saskatchewan-Saskatoon, Saskatchewan (1987, 1990). Designed and conducted three 40-hour seminars on Effective Mediation for members of the Bar and other professionals in the province. The programs focused on the mediation of family, farm, commercial, and public multiparty disputes. Natal Parks Board, Natal Town and Regional Planning Commission, and the Environmental Evaluation Unit of the University of Capetown, Midmar-Natal Province, South Africa (1989). Conducted an environmental dispute resolution seminar for the Natal Parks Board and staff, and the Board and staff of the Natal Town and Regional Planning Commission. The goal of the seminar was to introduce democratic public participation procedures to both agencies. Boulder Mediation Service-Colorado. Moore conducted a series of training programs on the Mediation of Housing Disputes. Some of the disputes which are handled by this service involve inter-racial or ethnic disputes in public housing. Law Society of Upper Canada-Toronto, Ontario. Conducted two 40-hour seminars on Child Custody and Divorce Mediation for members of the Bar. Agriculture Canada, Farm Debt Review Board. Assisted in the design of a nation-wide mediation program to resolve debtor-lender cases for the Canadian Farm-Debt Review Board. CDR subsequently trained over 250 mediators to implement the program in all Canadian Provinces. The Netherlands-Rijkswaterstaat-Ministry of Public Works, The Netherlands-Natural Resource Conflict Management and Facilitated Problem Solving. Co-designed and conducted a two-day seminar for this agency which is the national department of public works. This program was part of a larger effort by the Dutch government to initiate public involvement programs as part of their new environmental protection program. Provincial and County Court Judges of Saskatchewan-Saskatoon, Saskatchewan. Designed and conducted a seminar on Settlement Conference Procedures for Judges for participants from across the province. Colorado State Personnel Board and State Personnel Department. Designed a complaint and grievance dispute resolution system that has been institutionalized to handle interpersonal, group, and public disputes involving state personnel or the state and the public. CDR has trained several hundred state personnel to act as internal mediators in this system. Ontario Education Relations Commission-Toronto, Ontario. Conducted a one-day seminar on Effective Mediation and Negotiation for this provincial organization which provides mediators to resolve labor management disputes in school systems. Supreme Court Justices-Victoria, British Columbia. Conducted a seminar on Using Mediation Procedures in Settlement Conferences at the First Annual Supreme Court Justices Conference held in Victoria, British Columbia. Continuing Legal Education Society of British Columbia-Vancouver, British Columbia. Designed and conducted six 40-hour seminars on Child Custody and Divorce Mediation for members of the British Columbia Bar. Approximately 180 people were trained over a two-year period. This seminar was the only CLE sponsored program in British Columbia that was required of family law practitioners who wanted to offer family mediation as a part of their services. Observers have noted that these programs have significantly changed how many family disputes are resolved in the province. Canadian-specific case studies were designed and written for this program. Supreme Court Justices and Provincial Court Judges-Vancouver, British Columbia. Conducted a seminar on Using Mediation Procedures in Settlement Conferences for provincial judicial officials. The goal of the workshop was to encourage Justices to use settlement conferences and to increase the effectiveness of this dispute resolution procedure. Department of Supply and Services-Ottawa, Ontario. Designed and conducted a seminar on Purchasing Negotiations for this agency which is mandated to do all purchasing for the Canadian government. Canadian-specific case studies were designed and written for this program. Colorado Civil Rights Commission-Denver, Colorado. Conducted a 32-hour seminar for the Hearing Officers and staff of the Civil Rights Commission and for a team of contract mediators on Mediating Civil Rights Disputes. Mediation is currently being used as one step in the dispute resolution process for sex, race and ethnic disputes. U.S. Office of Housing and Urban Development (HUD)/Colorado Civil Rights Commission-Denver, Colorado. Conducted a seminar on Enforcement Negotiations and Mediation for staff from these agencies who are responsible for resolving complaints involving charges of housing discrimination. U.S. Forest Service and Bureau of Land Management. Designed and delivered a series of national five-day training programs on Natural Resource Conflict Management for these two Federal land management agencies. Close to three hundred staff were trained in these programs. Colorado Bar Association-Denver, Colorado. Conducted a 32-hour seminar on Mediating Civil Rights Complaints which was part of an experimental pilot project conducted jointly by the Colorado Bar Association and the Colorado Civil Rights Commission. The project's goal was to explore the effectiveness of independent mediators in the resolution of charges of discrimination. Multilingual Mediation Services-Denver, Colorado. Conducted two mediation training seminars on Effective Mediation for this private mediation program which provided dispute resolution services to the Hispanic, Black and Asian communities in Denver, Colorado. Northwest Tribal Court System-Seattle, Washington. Developed and conducted a 32-hour seminar on Effective Mediation to train a group of Northwestern tribal leaders to more creatively resolve disputes among tribal members over fishing rights, housing, family issues, civil issues, and minor criminal complaints. Curtis Park Community Center-Denver, Colorado. Trained a team of community peacekeepers to manage conflicts between attendees of a large multiracial community fair. This group also acted as a liaison between the community and the Denver Police Department. Denver Human Rights and Community Relations-Denver, Colorado. Conducted a seminar on Mediation of Housing Disputes for the staff in charge of resolving landlord/tenant disputes. Many of these disputes have racial or ethnic components. Union Pacific Corporation. Conducted a two-day seminar for Public Relations staff of this corporation in Effective Public Involvement Procedures.
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