Preface.

Part One: The Crisis.
1. Conflict Resolution: A Field in Crisis.
2. The Resistance to Conflict Resolution.
3. The Use (and Misuse) of Mediation.
4. Ten Beliefs That Get in Our Way.
5. Conflict Resolution and Society.

Part Two: From Resolution to Engagement.
6. The Power of Engagement.
7. The Conflict Specialist.
8. Embracing Advocacy.
9. Redefining Conflict Resolution.

References.

About the Author.

Index.

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